--- title: About Us & Our Team | Supermarket Solutions description: Discover the experienced team behind our store fixtures, commercial painting services, and high-quality installations. Serving supermarkets since 1998. --- [(904) 503-1156](tel:(904)%20503-1156) [![SSI-Logo-Big 1 1](https://thessigroup.net/hs-fs/hubfs/SSI-Logo-Big%201%201.png?width=200&height=71&name=SSI-Logo-Big%201%201.png "SSI-Logo-Big 1 1")](https://www.supermarketsolutionsinc.com?hsLang=en) - [Services](https://thessigroup.net/services?hsLang=en) - [Why SSI?](https://thessigroup.net/why-ssi) - [Gallery](https://thessigroup.net/gallery?hsLang=en) [Schedule a Free Estimate](https://thessigroup.net/schedule-a-free-estimate?hsLang=en) [![SSI-Logo-Big 1 1](https://thessigroup.net/hs-fs/hubfs/SSI-Logo-Big%201%201.png?width=71&height=25&name=SSI-Logo-Big%201%201.png "SSI-Logo-Big 1 1")](https://www.supermarketsolutionsinc.com?hsLang=en) close - [Services](https://thessigroup.net/services?hsLang=en) - [Why SSI?](https://thessigroup.net/why-ssi) - [Gallery](https://thessigroup.net/gallery?hsLang=en) # Why SSI? ####   Refurbish Any Model ####   Remodel Any Make ####   Replace Any Part ### our history **Helping Supermarkets Look Their Best Since 1998**   Since our humble beginnings in 1998, we’ve worked to set ourselves apart by offering superior-quality products at competitive prices, combined with exceptional customer service before and after the sale. Over the past 27 years, we’ve grown into a company that proudly stands behind our parts, services, installations, and our ongoing commitment to maintaining a high standard of excellence for every customer. While we continue to introduce new products and services, one thing has never changed—our attention to detail and our promise of quality workmanship. At Supermarket Solutions Inc., our knowledgeable staff is always ready to answer questions, address concerns, and provide support long after your purchase. Whether you need help setting up new equipment or simply have follow-up questions about your order, we’re here to ensure every experience is a positive one. ### what to expect ## Making It Easy for You to Upgrade #### Store Survey After you **Schedule a Free Estimate**, we will review your request and perform an onsite survey to determine your store's needs. #### Define Scope Once your store is surveyed, our team will use the information gathered to build a tailored Scope of Work. #### Send Estimate Following our review of the Scope of Work, an estimate will be sent for your review. #### Manufacturing/Logistics Upon receiving your purchase order, our Supply Team will manufacture any parts needed for the Scope of Work, and will be delivered directly to your store by the confirmed installation date. #### Installation Once all parts are on site, our crews will Install/Upgrade your store with a complete work schedule provided to guide you seamlessly through every step of the process. #### Punchlist After initial installation, should any outstanding items require attention, our team will document necessary details and promptly return to complete the project. ### the ssi proven process ## Planned from Start to Finish ![Screenshot 2025-12-03 at 3.41.01 PM](https://thessigroup.net/hs-fs/hubfs/Screenshot%202025-12-03%20at%203.41.01%20PM.png?width=2000&height=1119&name=Screenshot%202025-12-03%20at%203.41.01%20PM.png "Screenshot 2025-12-03 at 3.41.01 PM") ### get to know us ## Meet the Team Behind Your Upgrade We make every visit easy and worry-free. From your first purchase to long after installation, we’re here to ensure you’re completely satisfied. Our knowledgeable team is ready to answer your questions, address your concerns, and provide support whenever you need it—so you can enjoy your new product with confidence. #### **Chad Dutler** Owner/President [chad@thessigroup.net](mailto:chad@thessigroup.net) [904-503-1156](tel:9045031156) #### **Adam Pardue** Chief Executive Officer [adam@thessigroup.net](mailto:adam@supermarketsolutionsinc.com) [757-719-8919](tel:7577198919) #### **Shaun Abels** Director of Internal Operations [shaun@thessigroup.net](mailto:shaun@thessigroup.net) [tel:7577198919](tel:7577198919)[727-776-7372](tel:7277767372) #### **Nick McMurray** Director of Sales [nick.mcmurray@thessigroup.net](mailto:nick.mcmurray@thessigroup.net) [tel:7277767372](tel:7277767372)[904-305-4889](tel:9043054889) #### **Nick Van Roekel** Director of Field Operations [nick@thessigroup.net](mailto:nick@thessigroup.net) [515-943-9175](tel:5159439175) #### **Julie Dutler** Director of Finance and Human Resources (HR) [julie@thessigroup.net](mailto:julie@thessigroup.net) [904-503-1186](tel:9045031156)[tel:7277767372](tel:7277767372) #### **Sue Thyng** Director of Supply and Manufacturing sue@thessigroup.net 864-520-4283[tel:7277767372](tel:7277767372) ### schedule your upgrade ## You’re Only a Few Steps Away from Enhancing Your Space #### 1. Schedule a Free Estimate Connect with our team for a no-obligation estimate to upgrade your display cases. [Schedule a Free Estimate](https://thessigroup.net/schedule-a-free-estimate?hsLang=en) #### 2. Set Up an In-Person Evaluation Our on-site specialists will assess your cases, recommend upgrades, and give you clarity every step of the way. #### 3. Upgrade & Elevate Your Supermarket  From installation to finishing touches, we deliver updated, revitalized cases that protect and enhance your store. ## Elevate Your Space with Supermarket Solutions [Schedule a Free Estimate](https://thessigroup.net/schedule-a-free-estimate?hsLang=en) Address: [3500 Beachwood Ct.](https://maps.app.goo.gl/KVdfxdaiiXa2xoB4A) [Suite 201 - 202](https://maps.app.goo.gl/KVdfxdaiiXa2xoB4A) [Jacksonville, FL 32224](https://maps.app.goo.gl/KVdfxdaiiXa2xoB4A)   - [Services](https://thessigroup.net/services) - [Why SSI?](https://thessigroup.net/why-ssi) - [Gallery](https://thessigroup.net/gallery) - [Contact Us](https://thessigroup.net/contact-us) - [Call (904) 503-1156](tel:9045031156) ![SSI Solutions Logo](https://thessigroup.net/hs-fs/hubfs/SSI%20Solutions%20Logo.png?width=237&height=100&name=SSI%20Solutions%20Logo.png "SSI Solutions Logo") ![SSI Supply Logo](https://thessigroup.net/hs-fs/hubfs/SSI%20Supply%20Logo.png?width=269&height=100&name=SSI%20Supply%20Logo.png "SSI Supply Logo") ![SSI-Logo-Full-Color Specialty (1)](https://thessigroup.net/hs-fs/hubfs/SSI-Logo-Full-Color%20Specialty%20(1).png?width=198&height=70&name=SSI-Logo-Full-Color%20Specialty%20(1).png "SSI-Logo-Full-Color Specialty (1)") Copyright © 2026 Supermarket Solutions Inc. | Website Design by Nextiny Marketing